Privacy and Cookies Policy
The website www.hyperion.coop is operated by Hyperion. Responsible for processing is the company Hyperion, a company that has been established and operates in accordance with the laws of the Greek state, with a registered office at 2 Mesogeion Ave., Athens Tower, 1st floor, Athens.
When you visit our website and browse it you are not obliged to provide information directly to us. However, when you use certain features of the Website, such as when you sign up for certain services, access certain content or features, or when you interact directly with the Website, we may ask you to provide information such as:
Contact details such as name, email address, postal address, telephone number, mobile phone number, and VAT number.
Information that is automatically collected during your visit and interaction with the Website:
When you visit and interact with the Website, no information is collected automatically (except cookies).
How we use the information we collect
Communications via email or phone:
With your consent, we may use the information we collect to send you e-mail communications, such as information about our services.
We may use the information we collect to satisfy your requests for services and information exclusively for Hyperion. For example, we may use your contact information to respond to your service requests or to send you information about your orders or to inform you about new services.
Your data remains in the files of our company only for a minimum time and only with the aim of providing a high level of services in the execution of your orders. This information is kept in special files that comply with the necessary safety regulations. These items are deleted based on the data management policy. In case the law stipulates the retention of data for a longer period of time, this is done only within the framework of the law and observing all the necessary security regulations.
According to the applicable laws and regulations, you must send proof of your identity together with your request. You will receive a response to your request within thirty days at the latest.
Confidentiality and security:
We restrict access to your contact information, employees or associates who we reasonably believe need to know this information in order to provide you with services or to perform their work, solely in the context of the Hyperion Cooperative. At the same time, all employees and associates of our company have signed a confidentiality agreement for the management of personal data. We have also adopted technical, physical and administrative procedures that are appropriate to protect your information from loss, misuse and alteration.
Questions and Tips:
“Cookies” are small files with information that the web server stores on a user’s computer, so that every time the user logs on to the website, the latter retrieves that information and offers the user related services.
The cookies of our Website are divided into three categories:
Necessary cookies – functionality cookies: They are necessary for the operation of the Website and the improvement of its usability.
Statistical cookies: They help us understand how visitors interact with pages by collecting anonymous information.
Promotional Cookies – Marketing Cookies: They facilitate the display of ads that are more interesting and attractive to any user.